ITSM Portal
With the Operaio Web Portal for the System Center Service Manager , called Operaio ITSM Portal, we offer you a fast and intuitive alternative to the SCSM in-house self-service portal. Built on HTML5 and CSS3, the Operaio portal not only offers the same functions as the System Center Service Manager Portal from Microsoft, but has been given additional functions. Thus, it offers end users and analysts the maximum benefit.
Productivity Pack
The Productivity Pack for SCSM from Operaio contains a variety of tools for your System Center Service Manager (SCSM). These can be purchased individually or as a complete package. For the price of just four individual products, you get the entire Productivity Pack with a total of 13 SCSM add-ons.
Advanced View Editor
The Advanced View Editor for System Center Service Manager (SCSM) enables analysts to easily create and maintain advanced views in the SCSM console.
Billable Time
Billable Time for System Center Service Manager (SCSM) enables analysts to record the exact time they spent working on incidents.
Checklist Activities
The Checklist Activities for System Center Service Manager (SCSM) allows you to add multiple work steps to a process as a simple checklist.
CMDB Visualizer
The Configuration Management Database (CMDB) Visualizer for SCSM enables you to visualize objects and relationships to other objects.
Deferral Activity
The Deferral Activity for the SCSM behaves like a manual activity or a review activity, but can be automated.
Excel Add-In
With the Operaio Excel Add-In for SCSM you can export and modify SCSM class instances directly in your Excel worksheet.
Power Print
Power Print for SCSM allows you to configure prints for work and configuration items in a very simple way.
PowerShell Activity
PowerShell Activities for System Center Service Manager allows you to automate tasks very easily.
PowerShell Tasks
PowerShell tasks for Service Center System Manager allow you to easily create tasks in the SCSM console that trigger PowerShell scripts.
Preview Forms
With the Preview Forms you have an overview of the most important properties of a work item without opening it.
SendMail
Send Mail for SCSM allows analysts to send emails with questions or information about tickets they are currently working on.
SMA Connector
The SMA Connector for SCSM allows you to automate specific activities from a work item by using an SMA Runbook.
Smart Auto Close
Smart Auto Close complements System Center Service Manager (SCSM) by automatically closing different work item types after a defined number of days.
Asset Management
Asset Management for SCSM (System Center Service Manager) from Operaio extends the existing capabilities of SCSM and empowers you as an organization to manage existing hardware, software and licenses. Not only can the entire inventory of hardware be tracked throughout its lifecycle, but information on the location, users and cost effectiveness of the various products can be accessed at any time.
SCSM Archive
The Operaio SCSM Archive consists of three main components: the archive, a search and access function via your browser, and a reporting tool. It thus offers a fast and intuitive alternative to the SCSM Data Warehouse.
SCSM Kostenlose Erweiterungen
Various free extensions for SCSM (System Center Service Manager) from Microsoft. Thanks to our great enthusiasm for the System Center Service Manager, we have developed a few small extensions over the years, which we are happy to make available to you free of charge.